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Tag: AdInsight Clarity

MessageBase recommends AdInsight Clarity on blog

Earlier this week we were asked by the team at MessageBase for our input on one of their latest blog posts. We were happy to jump at the opportunity, because the post in question was actually about our AdInsight Clarity product!

Here are just a couple of the points they brought up:

AdInsight Clarity is the perfect complement to Google Analytics, allowing us to pinpoint the source of telephone enquiries, identify the key locations from which people are calling and even monitor call quality via the call recording feature.

All in all, AdInsight offers a fantastic level of functionality at a very reasonable price, making it accessible even to smaller businesses. It really is the perfect solution for our needs, allowing us to make educated decisions when spending our marketing budget and ensuring that we do not waste money on sources that do not provide a good return.

It’s clear that MessageBase, a company offering virtual offices and a professional telephone answering service, is making full use of Clarity’s potential. We only hope you will find it just as useful too!

Here are 5 quick reasons why you should choose AdInsight Clarity:

  1. We use the best approach to call tracking, which does not require any hardware or software and can be implemented with ease. It also uses first party cookies and asynchronous code to ensure it is both accurate and robust.
  2. We track an unlimited number of keywords automatically.
  3. Our set-up is very easy; it only takes about 10 minutes.
  4. We use a pinging service to track visitor for the entire time they are on the website.
  5. We don’t aggregate data, so you can use it the way you want to.

Read the full article »

TUI Travel Get On-Board With AdInsight Call Tracking

TUI Travel PLC has made the move to manage its marketing spend more effectively with AdInsight Clarity’s call tracking service. The call tracking software has been rolled out across several TUI Travel group companies including Exodus Travel, to examine how visitors interacted with the website before, during and after making a phone call.

Ross Fobian and Richard Hamnett

Quote start“AdInsight Clarity allows us to understand how visitors interact with our website…Quote end

(PRWeb UK) April 5, 2011

TUI Travel PLC has rolled out AdInsight Clarity call tracking software across several of its group companies including Exodus Travel to manage its marketing spend more effectively when it comes to tracking online to offline sales conversions.

“Exodus Travel provides bespoke luxury travel packages which are mostly bought when customers call us on the phone having visited our website via natural search, paid for search or directly,” explains Imran Arshad, senior e-commerce executive, Exodus Travel.

“Having installed the call tracking software on our website, we can see that 89% of customers have visited the Exodus Travel website via a Google search, 6% via Bing and 3% via Yahoo, providing valuable information as to where to spend further marketing budget.

“AdInsight Clarity allows us to understand how visitors interact with our website, accurately determines which of those online visitors subsequently call us, how those visitors found us in the first place and via which keywords, and how they interacted with our website before, during and after calling us.

“As a marketer, this provides the insight to fully understand how our customers find us and therefore where to best deploy our marketing budgets to give the best return for marketing spend going forward.”

AdInsight is the first UK call tracking company to integrate with Google Adwords tracking, allowing pay-per-click advertisers to fully understand how paid search is contributing to offline conversions.

“TUI Travel’s Specialist and Activity Sector has more than a hundred holiday and travel brands, many of which offer luxury, specialist or complex itineraries that will prompt our customers to pick up the telephone for expert advice before making the final commitment” explains Jo Bradbury, Sector Paid Search Manager, TUI Travel Plc.

“By using AdInsight Clarity it’s easy for brands such as Exodus to see how those customers that call have found us online in the first instance. That provides us with an invaluable tool when deciding where to spend marketing budgets in order to get the best return on investment.

“Further, we’re able to deploy the same process to offline marketing campaigns such as brochures and flyers – allowing us to track the volumes and quality of calls that they generate too. During times of austerity when every penny counts, this provides us with the knowledge of how best to spend our marketing budget.”

For more information on AdInsight Clarity, visit the AdInsight website today at http://www.adinsight.eu/.

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Press release source: http://uk.prweb.com/releases/call-tracking/TUI-roll-out-AdInsight/prweb5223004.htm

AdInsight Clarity Tracks an Unlimited Number of Keywords!

AdInsight Clarity is a visitor level call tracking solution; this means that it will track every visitor to your website through to an offline phone call. It does this by providing a unique telephone number to every visitor, so that when that unique phone number is called we know which exact visitor is calling and because we store all the visitor information we can report on every keyword that generates telephone enquiries.

This means that no matter how many different keywords your visitors use to find your website; you will be able to track them all, even the long tail keywords. But that’s not all! We store all the visitor information, so we can also tell you if the visitor has come from an organic search or PPC, if they went to your website directly or clicked on an email, if they clicked on a banner or found your website through a press release, or even if they found you through an affiliate. No matter how your visitors are finding you, AdInsight Clarity will be able to report this information back to you.

A new term that’s being going around recently is ‘keyword level call tracking’, but we feel this term is rather limiting because AdInsight Clarity does so much more. So we are calling AdInsight Clarity a ‘visitor level call tracking’ solution, which really incorporates all of the following:

•    Keyword call tracking
•    PPC call tracking
•    SEO call tracking
•    Affiliate call tracking
•    Offline call tracking
•    And more

We have clients that use hundreds of thousands of keywords in their PPC campaigns and until recently it has not been possible to track all of these search phrases very accurately. Older call tracking solutions have needed to use a 1-to-1 keyword match, where each keyword has a specific tracking number. This is accurate but there are simply not enough phone numbers in the UK for this to be effective. Other methods have used a 1-to-many keyword match, but this does not provide the level of accuracy required to properly optimise search campaigns. With visitor level call tracking, you are tracking the visitor not the keyword, so you are able to get complete accuracy with your call tracking.

AdInsight Clarity: Pre-registration Now Open

A new age of call tracking is almost upon us! In a few weeks we will open up our new call tracking solution, called AdInsight Clarity, for beta testers. This solution has been in development for over 1.5 years and includes many fantastic innovations.

Existing call tracking solutions suffer from many inherent problems:

  • They are hard to implement and manage:
    • In many situations the business has to have a full understanding of all their marketing activity to be able to even contemplate using call tracking.
    • If the business wants to track their online activity there is inevitably some form of web development requirement.
    • For a successful online integration the business usually has to have an in depth understanding of how the internet works so they can setup the tracking correctly.
    • Every time you change your marketing you have to change the setup of your call tracking. This sometimes evolves complicated coding changes and potentially long development cycles.
  • They don’t give you the full picture:
    • In most cases you are stuck with a limited amount of phone numbers for tracking, so inherently you can only track a limited number of marketing initiatives. This is especially true for online; you can normally only track a set number of channels or traffic sources, but keyword level call tracking is not possible.
    • Due to the above limitation you are also faced with making important decisions based on the grouped results of many marketing initiatives.
  • They usually have several limitations:
    • Many online call tracking solutions can only track a few types of traffic or can only track them in a certain way which is ultimately limiting.
    • Complicated business structures prove difficult to handle because the systems are developed for general use.

So when faced with all these problems why have businesses still decided to utilise call tracking? The answer is simple; having some informative data is better than having no data at all and even this limited data has been proven to be invaluable for some businesses. But now the game is about to change!

AdInsight Clarity will solve most of these problems and more:

  • Automatic setup: Once you have installed the provided code on your website AdInsight Clarity will do the rest:
    • Advanced algorithms are used to identify and automatically create campaigns which help segment data effectively.
    • Tracking numbers are automatically provisioned on an ‘as needed’ basis to ensure continuous operation.
    • There is no longer a need to understand and define what you would like to track, AdInsight Clarity will determine the important traffic sources and track them automatically.
    • Because AdInsight Clarity does the setup for you there is very little to manage; if you start a new campaign AdInsight Clarity will figure this out. Obviously, if you want more control it is also possible to set things up manually.
  • More accurate and complete data:
    • AdInsight Clarity uses an advanced proprietary system that understands how your website is being used by every visitor. It does not use statistical estimates based on the average usage, which can be inaccurate at times.
    • This technology allows us to identify every interaction the visitor makes with your website and makes it possible for us to directly identify which visitor is calling you. You no longer have to use grouped data to make decisions; every online and offline conversion is directly associated with a visitor and so every marketing channel can be tracked accurately right down to the keyword.
  • Agile system design:
    • Two years of research has meant that AdInsight Clarity has been designed to cater for most business structures and usage requirements, so even the most complicated client requirements can be met.

The next generation of call tracking is almost upon us, so watch this space for updates. Pre-registration is now open. Go to the AdInsight Clarity to find out more.